Reduce churn, onboard users faster, and turn free trials into paid customers. Purpose-built for software companies who need to scale support without scaling costs.
Everything you need to support and grow your product
Catch at-risk users before they cancel. Proactive messages to users who haven't logged in, struggling with features, or showing cancellation signals.
Average 35% reduction in monthly churn
2.3x higher trial-to-paid conversion
Help trial users reach their "aha moment" faster. Answer setup questions, guide them to key features, and remove friction before trial expiry.
AI handles 80% of common questions automatically. Your team focuses on complex issues and high-value customers. Support 10x users with the same team size.
Support 10x more users with same team
Everything you need to support and grow your product
See user plan, signup date, feature usage, and last login automatically when they message. No more asking "what's your email?"
Embed chat directly in your product. Users get help without leaving your app. Context-aware messaging based on page.
Sync your documentation, help articles, and API docs. AI answers technical questions with links to relevant docs.
Connect to Mixpanel, Amplitude, or Segment. See user behavior, feature adoption, and usage patterns during chats.
Trigger messages based on user behavior. Onboard new trials, re-engage inactive users, or celebrate milestones automatically.
Sync with Salesforce, HubSpot, or Pipedrive. Sales team sees chat history, support team sees deal stage.
"We reduced churn by 30% in the first quarter after implementing TapToChat. Being able to reach at-risk users proactively made all the difference. Our MRR is up 40%."
Rachel Park
Head of Customer Success @ CloudSync • 2K users
"The AI chatbot answers 85% of our documentation questions automatically. We're supporting 5,000 users with a team of 3. Game changer for bootstrapped startups."
Tom Nguyen
Founder @ DevTools Pro • 5K users
Start free, upgrade as you grow. No per-seat pricing traps.
Join hundreds of SaaS companies using TapToChat. Start free, no credit card required.